firstname.lastname@example.org +1 312 829 0601
Product(s) may not be shipped without a valid CRN number, and all packages must be marked with the CRN number clearly visible. The use of the Credit Return request form is mandatory. Shipments which do not fulfill these requirements will be returned and unhandled without prior notice.
Products which are refundable:
X-gateway, Communicator, Netbiter, Master Simulator, USB-RS232 dongle, Serial Server, ModbusTCP-RTU gateway. (Exceptions may apply for X-gateways with unique network combinations.)
Standard Hardware products except accessories, canAnalyser and CANopen Device Manager.
All standard part numbers for WebScada (WS) and EasyConnect (EC)
All standard part numbers for EtherNet/IP Linking Devices for Rockwell Automation
Products which are NOT refundable:
Software such as NetTool, comDTM, JAVA SDK, LW-tool and all Embedded products (Anybus-S, -IC, -CompactCom, -I/O, -DT) are NOT included and will not be refunded.
Netbiter subscriptions including Manage and Analyze subscriptions are not refundable.
Accessories, IXXAT customized hardware, IXXAT OEM solutions, All protocol software, IP cores and similar, all tools not stated in “returnable” are NOT included and will not be refunded.
Shipment address for 75% refund:
HMS Industrial Networks Inc
120 Bedford Center Road, Ste 102
Bedford, NH 03110
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