Product lifecycle policy HMS Industrial Networks (HMS) develops products that are meant to stay on the market for a long time, typically more than 10 years. The products are designed to be used in industrial applications, which brings high demands on reliability and availability. Product life times are influenced by many factors such as component availability and technology development. HMS always strives to keep the products up-to-date with maintained backwards compatibility. In order to manage the products in a structured way during the lifetime, HMS has established a product lifecycle policy over a series of product lifecycle phases. Within this scope, HMS is committed to notify customers of any change in product lifecycle status well in advance, in order for customers to be able to plan their operations in an efficient way. A key element of the lifecycle policy is that HMS will notify customers at least 24 months before a product in the Active phase becomes obsolete. However, the transition may need to be done faster in force majeure situations beyond HMS’ control, including exceptional and extreme situations on the electronic component market.
Overview - Product lifecycle management
* NOTE: The Mature phase is optional - a product can be moved directly from the Active phase to the Limited phase.
More information can be obtained via the HMS sales offices
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